Contact Us
We read every email. Chef Snackhole does not, because we value your safety.
General Inquiries
For questions, feedback, press inquiries, or existential food-related crises, email us at:
We aim to respond within 24–48 hours, Monday through Friday.
Order Issues
For order-related problems (damaged items, wrong product, lost package, cancellation requests), email us at the address above with:
- Your order number (from your confirmation email)
- A photo of any damage or defect
- A brief description of the issue
See our Returns & Refunds Policy and Shipping Policy for details on what we can do.
Privacy & Data Requests
To request deletion of your data, opt out of communications, or exercise your privacy rights under CCPA/GDPR, email hello@snackhole.com with “Privacy Request” in the subject line. See our Privacy Policy for full details.
Business & Partnerships
Wholesale, collaborations, press, or other business inquiries: hello@snackhole.com.